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  • Posted: Nov 28, 2019
    Deadline: Dec 12, 2019
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    MGIC is a non-profit affiliate of UMB with a mission to administratively support international operations of UMB Principal Investigators. Our purpose is to provide the administrative infrastructure for sizable and sustained operations outside of the U.S. Currently, MGIC operates in Kenya, Nigeria, Rwanda, Tanzania, and Zambia, with registration applicati...
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    Health Informatics (HI) Infrastructure and Support Specialist

    Grade: 8

    Job Descriptions

    • The Health Informatics and Support (IS) Specialist is responsible for the effectiveness and efficiency of the UMB Data Center, Network and deployed Applications, with primary emphasis on Health Project and Internal Application system.
    • The individual in this role takes ownership of the firm's IT Data Center Application, including but not limited to architecture, configuration, deployment, and maintenance as well as ensuring high-quality tier-3 end-user support for specific operational system.

    Primary Responsibilities

    • Leadership
    • Technical expertise

    Representation:

    • Collaboration
    • Communication Creativity:

    Job Requirements
    Qualification:

    • Education: Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering or similar technical discipline; or equivalent demonstrable experience

    Experience:

    • 5 years systems development and Network infrastructure support experience.

    Specialized Knowledge:

    • Proficient knowledge of Windows Server OS architecture, design, management scripting and troubleshooting.
    • Proficient knowledge of Linux based OS architecture, design, management, scripting and troubleshooting.
    • Adequate understanding of VMWare (Virtualization) architecture, core services and administration.
    • An adequate understanding of storage technology and protocols
    • Proficient knowledge of LAN and WAN technologies and protocols (TCP/IP, DNS, DHCP, SNMP etc).
    • An adequate understanding of applied network principles, including sub-netting, performance monitoring, scalability, and disaster recovery.
    • Proficient back-up/restore processing experience
    • Pass a background check as well as alcohol, a controlled substance, and illegal drugs screen that meets company standards before beginning regular employment.

    Skills:

    • Strong organisational, time management, computer and communication skills, leadership, coaching, and team-building skills to strengthen and cultivate a relationship to help achieve organisational goals
    • Ability to recognize the sensitivity to individual organisation's needs and the impact on services of the introduction of IT solutions
    • Interpersonal/Individual Competencies: The ability to work with other team members, flexibility, decisiveness and personal integrity.
    • Software development and support experience is a plus.

    Professional certification:

    • Certification in Information Technology Infrastructure Library or related certification

    Method of Application

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