Market Intelligence & Reporting Analyst at Ntel Nigeria

Role Purpose

• Perform market data analysis (internal and external) to obtain actionable insights for the business.
• Report on KPI for the business (activation, subscriptions/revenue, ARPU, top-up)

Key Role Responsibilities

• Provide Performance Reporting on all ntel’s product and service revenue lines, with key metrics under consideration: Revenue, ARPU, Customer Acquisition, Usage, Retention, and Churn
• Proactively consult and collaborate with key stakeholders at all levels to identify and align research requirements and project with the tactical and strategic requirements of stakeholders.
• Objectively manage, review, capture, analyze and present on a broad range of intelligence topics as dictated by the objective needs of the business, supporting them with both a strategic and tactical level research.
• Manage agreed projects and activities aligned to New Business, New Market and Existing Business development activities.
• Take ownership and responsibility for gathering, sharing and developing Market Insights that support potential growth opportunities; explore opportunities to utilize existing content and sources before commissioning additional work.
• Identify, assess, and report potential risks posed to ntel’s marketing strategies at every instance.
• Conduct regular scanning of the ntel’s operating environment with keen emphasis on P.E.S.T. factors, etc. and potential impact on the business.
• Conduct regular competitor analysis with a view to measuring performance against set budget.
• Use relevant metrics and measures to routinely monitor progress against targets and take appropriate action to ensure targets are met or exceeded.

Minimum Requirements
Education:

• Minimum of First Degree from a recognized university. Numerate discipline is preferred.
• MBA or other advanced degree is an advantage

Experience:

• Minimum of 5 years' experience including:
  • 2 years' telecommunication experience.(Added Advantage)
  • Strong proficiency in the use of Microsoft office packages, SQL, MS Excel and/or MS PowerBI
  • Professional Certification:
  • Relevant Professional Certification from a recognized Professional Body is desirable

Job Competencies
Knowledge:

• Market and Business intelligence

Skills / Physical Competencies:

• Strong Analytical skills
• Research skills
• Customer focus
• Good Communication skills
• Innovative/creative skills
• Organizational skills
• Reporting skills
• Presentation skills
• Attention to detail
• Project Management skills
• Networking skills
• Interpersonal skills

Behavioral Competencies:

• Creates Insight
• Resilient
• Adaptable
• Integrity
• Result driven
• Accountable
• Team Player

Quality / Technical Competencies:

• Computer & Information Technology Appreciation
• Data Management