Short Term Consultancy - Organisational Development at RTI International

OPPORTUNITIES FOR SHORT TERM CONSULTANCIES: Consultancy Services on Organizational Development of Participating State Water Board Under the USAID E-WASH Program in Nigeria. ( STATES OF ABIA & SOKOTO)

RTI International in collaboration with Plan International and other partners is implementing a 4-year USAID funded Effective Water, Sanitation and Hygiene (E-WASH) project. E-WASH will provide technical assistance to state governments to improve urban water service delivery by strengthening the governance, financial, and technical viability of six (6) state water boards (SWBs) in Nigeria. This is part of the United States Government’s (USG) efforts working with the Federal Government to address the heart of the challenges faced by the urban water, sanitation, and hygiene (WASH) services. The overall goal is improvement of urban water and sanitation service delivery.

The Effective Water, Sanitation and Hygiene (E-WASH) project, is seeking to identify up to 5 dynamic and technically strong Organizational Development Consultants (one (1Nos) for each specialty) to support the development of utility organizational structure, and human resource management tools in the State Water Boards of Abia States. The consultants are expected to spend lengthy periods in the SWB in order to complete the assignment. The assignment is for a range of days depending on the scope of the assignment as indicated below.

THE ASSIGNMENT -This assignment will be implemented by five experts (An Organizational Development Expert/Team Leader; a Human Resources and Performance Management Expert; a Water Utility Change Expert; and a Training and Human Capital Development Expert), collectively working and coordinating to materialize the overall objective of this assignment.  A Training and Human Capital Development Expert  for Sokoto will also be required.  It needs to be clarified that by the time corresponding consultancy agreements for this assignment are issued, the utility would have developed the vision, mission and objectives of the utility. The five technical consultants selected to execute this assignment shall develop a project implementation schedule, alongside other data gathering tools (for both quantitative and qualitative data) and present to the E-WASH Team for clearance. With the direction of the EWASH Team Lead, the consultants shall hold high level stakeholders meeting, several one-on-one interview meetings with key/ principal officers in the Water Utility. The experts are also expected to conduct focus group discussion with members of staff of the utility (where necessary) to gather data that shall be synthesized, analyzed, and presented into a report. Where necessary, administer questionnaires and survey at random on a population of the utility’s customers. The selected experts would carry out workshops to discuss the Organizational reform planning and development with relevant stakeholders. Comprehensive consultations would be considered while developing all necessary plans and strategies and must be validated in workshops. In addition to the reports as described herein, the consultants shall make an oral presentation on the study and its recommendations in a workshop to be attended by stakeholders across policy, SWB and legislators etc.

OBJECTIVES OF THE ASSINGMENT

• The assignment has three cardinal objectives
• To develop a robust organizational structure that can fit into and sustain the utility under corporatization arrangements
• To develop utility Human Resource management instruments and policies/ guidelines and procedures
• To prepare the utility staff and leadership for transition into a corporate organization
• The deliverables and level of efforts is as in the table below:
• Organization Development Expert/Team Lead (25 Man Days)
• Organization Structure; Job Descriptions; Strategic Plan; Business Plan and Implementation Plan
•  Human Resource & Performance Management Expert (22 Man-days)
• SOP & Operational Manual; Utility Personnel (Staff) Handbook (including- Succession Plan, Staff retention and disengagement plan, Staff development policy, Recruitment Policy); Compensation Plan; Transition Plan; Utility Performance Contract Template; Staff Performance Management Manual

 Utility Change Management Expert (15 Man-days)

Report of the Stakeholder Analysis; Communication Strategy (for this exercise); Report of the Change Management Training; Reports of Focus Groups (Union, Management, Staff); Report of the Composition of Reform Implementation Team

 Training & Capacity Building Expert (15 Man-days)

Report of the Training Needs Assessment (includes corporate and individual); HR development Strategy and Training Plan; Human Capital Development Plan based on proposed structure; Report of the Workforce Analysis-KSA and  Staff Redeployment Plan.

 Qualifications and Experience:

1.1.  Organizational Development Expert/Team Leader (Abia)

Professional Qualification: The consultant should have at least a master’s degree in administration, Sociology, Engineering, Economics and organizational development studies and related field.

Professional Experience: A minimum of 10 years of professional experience in urban Water Supply and Management with a proven track record in organizational assessment and development; sector re-invigoration and utility reforms. Sector-specific experience on similar assignments and working in a donor-funded environment would be an advantage.

1.2.  Human Resources and Performance Management Expert (Abia)

Professional Qualification: The consultant should have at least a degree in administration, sociology or relevant fields. A Master’s degree will be an added advantage.

Professional Experience: A minimum of 8 years of professional experience in utility management with a proven track record in Human resources assessment, career development and training, performance management and monitoring. Sector-specific experience on similar assignments and working in a donor-funded environment would be an advantage.

1.3.  Utility Change Management Expert (Abia)

Professional Qualification: The consultant should have at least a master’s in civil engineering, Mechanical Engineering, Integrated Water Resources Management, Social Science, Management or relevant fields.

Professional Experience: A minimum of 10 years of professional experience in utility management with a proven track record in water utility management, change management, performance improvement programs, and water utility re-engineering. Sector-specific experience on similar assignments and working in a donor-funded environment in the region would be an advantage.

1.4.  Training and Human Capital Development Expert (Abia, Sokoto)

Professional Qualification: The consultant should have at least a degree in Administration, Philosophy, Sociology, Education or relevant fields. A Master’s degree will be an added advantage.

Professional Experience: A minimum of 8 years of professional experience in training and human capital development with a proven track record in training needs assessment, module design, career development, training and workshop presentation. Sector-specific experience on similar assignments and working in a donor-funded environment would be an advantage.