Front Office Manager at Red Lens Consulting

Start: Immediate Start

Job Brief

• We are looking for a front office manager to manage our reception area and the daily activities at our office.
• You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome.
• You will also coordinate all front desk activities, including calls, bookings and client services.
• As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team.
• Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
• Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Responsibilities

• Ensure front desk is tidy
• Handle complaints and specific customers’ requests/enquiries
• Keep updated records of office expenses and costs
• Ensure company's policies and security requirements are met
• Manage the company’s social media page

Requirements

• Proven work experience as a Front desk manager or Reception manager
• Hands on experience with office machines (Printers and Photocopier)
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School Diploma; additional certification is a plus