Senior Manager, Enterprise Project Implementation at MTN Nigeria

Employement Status: Permanent

Job Description

• Responsible for strategic project management, which covers the broad spectrum of operational infrastructure, asset digitalization, workplace delivery, operational ambience management, real-time asset monitoring and high-impact cross-functional projects.
• Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business scorecard. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Participate in the review of Business Processes (headcount, process optimization etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
• Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
• Drive cost reduction; improve speed to market and quality in driving the execution of business projects.
• Creation of a single view of ALL projects including their benefits, risk management, progress and resourcing.
• Develop/build the capability, governance and processes needed to prioritise, resource and track all related projects.
• Establish a gating methodology in the execution of all projects to ensure that projects are delivered on time, cost-effectively and meet MTN's quality standards, and
• Embed cross-functional collaboration and coordination in all projects, particularly within networks, commercial, technology, etc.
• Define project scope, schedule, cost, resources, quality, and deliverables for facility-related high-impact projects across the enterprise in collaboration with internal clients and management.
• Develop comprehensive understanding of project strategy and commitments including financial goals, scheduling, logistics, and inspections
• Direct and manage project development from start to finish identifying project dependencies and critical path.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Establish project priorities and goals for project performance including budget and schedule limitations and oversee projections for timely achievement of milestone.
• Serve MTNN’s customers and provide solutions to improve the customer experience.
• Drive an increase in MTNN’s Net Promoter Score
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
• Partner with MTNN’s Ecosystem Partners to deliver business value.
• Work with the appropriate units to pre-evaluate risks on new project. Put plans in place to mitigate risks associated with Health and Safety etc.
• Build, develop, and grow any business relationships vital to the success of the project.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
• Review the performance of individual team members and complete appraisals in accordance with MTN’s employee performance procedures and time schedules.

Job Condition    

• Normal MTNN working conditions
• May be required to work extended hours

Requirements, Experience & Training
Education:

• A First Degree in a related field
• Professional Certification in Project Management desirable

Experience:

• 9-17 years’ work experience which includes:
  • Manager track record of 5 years or more
  • Worked across diverse cultures and geographies advantageous, including prior local market experience
  • Minimum 5 years’ experience in project/program management including tracking and planning projects
  • Knowledge of wireless telecommunication market and infrastructure an advantage
  • Proven intermediate experience using tools such as MS Project, Excel, Powerpoint, Visio, Project Portfolio Management tool
  • Proven ability to drive collaboration across multiple business areas and drive for results in order to achieve business objectives
  • Good Financial knowledge, ability to define/track project/program financials such as Budget, Margin, Invoicing, Revenue recognition.

Training:

• Project Management methodologies
• Business Continuity and Contingency Planning.

Minimum qualification:
B.Sc, BTech or HND.