Female Customer Service & Support Officer at WowYou XP

Job Summary

• If you are a naturally cheerful person, can hold a professional conversion over the phone and one-on-one, don’t miss out on this opportunity.
• We are looking for inbound customer service/ sales support Interns to provide upbeat customer service for our clients, bent towards making sales and meeting goals.

Job Description

• To provide exceptional customer service and complete customer satisfaction.
• To resolve customer’s request and complaints.
• To act as a direct interface between the Company and Customers.
• Provides quality customer service to customers daily.
• Answering phone calls and emails.
• Provides correct and complete report as may be required.
• Be able to generate leads leading to sales conversion.

Qualification/Requirements

• The ideal candidate must a female.
• Entry Level is encouraged.
• Internship is highly encouraged.
• The candidate must possess an HND or B.Sc Degree from a known institution.

Knowledge, Skills and Competence:

• High Energy, high on execution, low on excuses and hands-on approach to responsibilities.
• A good listener with a high sense of personal responsibility.
• Friendly, engaging, passionate, proactive, thorough and detailed.
• High Integrity, good instincts, and Can - do attitude.
• Can take instructions and expand on it.
• Applicants must possess good communication and writing skills.
• Proficient in the use of Microsoft Office tools (Excel, PowerPoint and word).
• Must live in Lagos and be ready to work on the Island.