Chief Operating Officer at APM Terminals

Ref.: AT-227105
Location: Lagos
Department: Terminal Operations/Engineering

Key Responsibilities

• The incumbent is expected to provide measurable input to the terminals business strategy within the limits of the role.
• The position will be responsible for setting and delivering the main operational initiatives which are within the strategy of the terminal.
• Establishes and implements current and long-range goals, objectives, plans and policies of port operations and expansions.
• The incumbent is expected to improve the quality of existing operational processes and methods on an ongoing basis.
• Provides the leadership and direction for the Port/Terminal operations and takes responsibility for effective management and safety of all operations staff.
• Leading role in selection, negotiation and finalization of agreements with suppliers & customers including execution and maintenance of SLA’s.
• Ensures operational processes comply with HSSE policies & procedures.
• Liaises with customs agents, trucking companies, customs, port authorities, etc. to ensure that their requirements are met.
• Responsible for setting and achieving the budget for the reporting functions.
• Ensures that the terminal adheres to APM Terminals Global standards on process and people development.
• Motivates, coaches and instructs all operational team members. Structures tasks and goals, establishes efficient courses of action, sets priorities, organises information, efficiently plans and executes daily tasks.
• Supports programs and initiatives that emphasise incremental improvement in work process and outputs over an open-ended period of time.
• Liaise with labor unions (where applicable) and on behalf of APMT take part in long-term contract negotiations with labor unions. Ensure industrial harmony with the workforce.
• Measure and report on operational performance and develop plans to improve relevant key performance indicators

Requirements
We are looking for

• Completed post-graduate studies in Port and/or Terminal Management, or related business studies is desirable.
• Minimum 7-year experience in operations management roles in terminals.
• Proven direct Operational experience in terminal operations or related industry.
• Detailed understanding of the various links with other functional areas.
• Proven track record and international experience managing complex systems.
• Excellent negotiation and relationship building skills on all levels. Union and Labour relational skills is required.
• Strong communication skills with the ability to communicate across the organization.
• Ability to provide leadership, obtain cooperation and promote a team environment to meet objectives.
• Experience in leading and delivering complex change initiatives in large scale operations.
• Must be able to adapt and execute functional or departmental business plans and contributes to the development of functional or departmental strategies.
• Develops solutions to match business needs, leads the development of new ideas and organizes information to develop, compare and assess alternatives.
• Solid understanding of the container shipping industry end-to-end and an ability to relate with shipping company and other associated industry managers.
• Experience in cost and productivity optimization through process optimization, as well as design and implementation of new operation procedures.
• Extensive understanding of modern terminal operations and terminal management systems.
• Extensive knowledge of APM Terminals Operating System
• Develops people – coaching and mentoring to build organizational capability, talent and bench strength.