We are a financial service provider with offerings that cater to everyday financial problems. Over the years, we have tailored each of our products to cater to a specific market segment thereby making businesses more efficient and improving the financial landscape in Nigeria and across the globe.
Read more about this company
The role is for someone with customer service and management experience, who knows what it means to build and be a part of a world-class customer service team
The role involves a lot of critical thinking and innovative ways to build, train and maintain team members
You must be innovative to work and find solutions to customers' pain points.
As a customer service head, you will ensure that the needs of your customers are always satisfied
Your aim is to provide and promote excellent customer service throughout the organisation you work for
You'll make sure that service standards are being met, and manage the customer service team.
Your duties will include but not limited to:
Helping to develop and implement customer service policies in an organisation
Finding ways to measure customer satisfaction and improve services
30 Contract Staffing Risks That Could Get Your Company SuedThis piece outlines 30 contract staffing risks that have real legal consequences under Nigerian law. If you are a business owner, HR professional, or staffing agency operator, you will find this highly valuable.
10 Steps to Building an Effective Talent PipelineLearn how to keep a list of good candidates ready in advance, before a role becomes vacant. Discover step by step the process of building a talent pipeline that works.
2026 / 2027 NEPL / OERNL Joint Venture Tertiary Scholarship Scheme (National Merit Award)The NEPL/OERNL Joint Venture in pursuance of its Corporate Social Responsibility invites suitably qualified applicants for its 2026/2027 Tertiary Scholarship Scheme, commencing Tuesday, March 3, 2026, and concluding on Wednesday, April 1, 2026. For applicants from Non-Host/Transit Communities
Gmail
Yahoomail