Customer Service Representative at Telvida Communications Services
Posted on: 12 September, 2019
Deadline: 27 September, 2019
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Telvida delivers unique cost savings IT solutions that improve collaboration with user-friendly messaging, video, audio, and web communications.
Customer Service Representative
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Knowledge of Sport betting is mandatory.
- Minimum of 2years relevant experience.
- BSC/ MSC in any relevant discipline.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com subject of mail - Business Analyst SB OR Customer Service Representative SB
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