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  • Posted: Sep 8, 2019
    Deadline: Sep 15, 2019
  • Since 1979, we have helped people grappling with the toughest hardships survive - and then thrive. That’s the heart of our approach: We help communities turn crisis into opportunity. Throughout our history, Mercy Corps has demonstrated innovation, timeliness and the ability to adapt quickly to changing realities.
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    Program Assistant, NE - CMS

    Reference Number: MDG/PRO/2019/00076
    Location: Maiduguri, Borno
    Supervisory Responsibility: None
    Works Directly With: Program, Finance, and Operation Teams

    Program Summary

    The Northeast Conflict Management and Stabilization (NE-CMS) Program is funded by the UK Department for International Development (DFID) to reduce violence and insecurity in Borno State. The program seeks to achieve the following outcomes:

    • Citizens are more civically engaged, and civilian government and security forces are more transparent and inclusive in addressing community needs around service delivery and protection;
    • Communities demonstrate improved trust and social cohesion within and between actors at the local level;
    • Local decision-making spaces and peacebuilding processes are equitable and inclusive of marginalized social groups, especially youth and women. The program is implemented in a consortium with multiple partners both international and national with Mercy Corps being the lead.

    General Position Summary

    • The program assistant will support the program teams in the day-to-day implementation of all program activities in the areas of intervention, focusing on administrative support and implementation of programmatic work plans.

    Essential Job Functions

    • Assist team to ensure program progress according to the developed work plan.
    • Conduct all program administration, including submission and follow-up of all documentation related to procurements and finances, in close coordination with program officers and operations team.
    • Conduct notetaking related to internal meetings and programmatic activities.
    • Support preparation and smooth implementation of events and activities.
    • Support the writing and submission of activity reports and program monitoring data into established systems and databases.
    • Assist in the coordination with local partners in target geographical areas.
    • Assist in promoting community participation and inclusion to encourage community ownership.
    • Ensure equal representation of various community groups in the implementation of activities.
    • Assist the facilitation of workshops, meetings, focus group discussions and other program activities.
    • Document and share lessons learned and success stories on the project.
    • Adhere to all MC policies and procedures as outlined in MC policies and procedure manuals.
    • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in the country of operation;
    • Other duties as assigned.

    Requirements, Knowledge and Experience

    • 1-2 years of working experience, with previous experience in community work highly preferred
    • Proven ability to develop and maintain good relations with the local communities, partners, and project participants
    • Demonstrated skills in planning, organizing and reporting
    • Ability to work under pressure
    • Strong interpersonal, intercultural and communication skills
    • Excellent oral and written skills and computer skills
    • Fluency in English; fluency in Hausa is required, ability to speak Kanuri and Shuwa highly desired.
    • Bachelor's degree in relevant field or equivalent experience is highly recommended.

    Success Factors

    • The successful candidate will be an effective communicator, with dedication towards community work, commitment to work long hours in the field conditions with limited access to resources.
    • S/He will be highly motivated, with initiative and capable to work without direct supervision.
    • S/he will be willing to conduct field travels and work in ethnically and culturally diversified and fast-growing team.

    Living Conditions / Environmental Conditions:

    • The position is based in Maiduguri, Borno State and it requires up to 20% travel to field offices in Northeast Nigeria and Abuja.
    • Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

    Method of Application

    Interested and qualified candidates should submit no more than 4 pages CV and Cover Letter in one document, addressing the position requirements to:


    • All applications must include the position title and Reference Number in the subject line.
    • CV and cover letter and should not be more than 4 pages.
    • Only short-listed candidates will be contacted for interview and we are an equal opportunity organization so women are strongly encouraged to apply for this position.
  • Send your application

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