Retail Outlet Manager at Ascentech Services Limited

Details:

JOB SUMMARY

We are seeking to hire an experienced retail outlet manager (of fashion items preferably) who will be responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, and stock and resources management. The ideal candidate must know how to run a store successfully, maintain constant contact with their customers and staff, monitoring the financial performance of the store.

RESPONSIBILITIES

•  Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
•  Ensures availability of merchandise and services by approving contracts; maintaining inventories.
•  Protects employees and customers by providing a safe and clean store environment.
•  Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability
•  Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
•  Ensuring high levels of customers satisfaction through excellent service
•  Deliver excellent service to ensure high levels of customer satisfaction.
•  Create business strategies to attract new customers, expand store traffic, and enhance profitability.
•  Prepare detailed reports on buying trends, customer requirements, and profits.

EDUCATION, GENERAL SKILLS AND REQUIREMENTS

•  The ideal candidate must be resident in Asaba, Abuja or Portharcourt
•  Bachelor’s degree in Business Administration or any relevant field preferred.
•  A minimum of 2 years’ experience working in a retail environment, ideally managing a fashion store
•  Strong leadership and customer management abilities.
•  Customer service-oriented with in-depth knowledge of basic business management processes.
•  Excellent communication and interpersonal skills.