Store Manager at Work Place Centre Limited

Job Description

• The Store Manager is responsible for ensuring that all branches represent our client’s brand, coordinating staff to ensure delivery of first class customer service and ensuring smooth overall operations of store/outlet.

Key Objectives:

• Coordinating daily front and back end operations of all outlets
• Supervising staff and area to ensure customer satisfaction within outlets
• Monitoring and training staff to ensure uniformity in service and presentation across all outlets.

Duties/Responsibilities

• Daily Shop running
• Staff Coordination
• Customer Service Interaction
• General Shop Operations.

Key Performance Indicators:

• Consumer feedback
• Restaurant staff performance
• Restaurant outlet maintenance
• Stock availability at outlets
• Timely and accurate reporting

Required Qualifications

• OND or Equivalent
• Experience as a restaurant, Service or Hospitality field manager

Preferred Qualifications:

• Hospitality management training

Key Skills and Experience:

• Leadership skills
• Coordinated
• Ability to work under pressure
• Wiliness to learn
• Internal motivation
• Attention to detail
• Ability to implement feedback.