General Manager, West Africa at MasterCard

Job Summary

• Responsible for management of the West Africa cluster, oversight of local office operations and configuring in-country sales and delivery activities
• Sets the broader business strategy for the geography managed
• Establishes, and is accountable for financial/operating objectives. identifies business opportunities and helps achieve sales objectives
• Represents MasterCard to government and regulatory bodies in assigned territory.

Responsibilities

• Accountable for the P&L and configuration of country sales, delivery and operations for large or complex countries/regions
• Identifies business-building opportunities for cross-functional groups
• Monitors regulatory framework and proactively approaches external stakeholders
• Acts as Mastercard's ambassador, spokesperson and key contact for regulatory and government agencies
• Oversees communications with Mastercard's customer banks, and the merchant community
• Positions Mastercard as a business partner, thought leader and trusted advisor with customers
• Develops relationships between Mastercard and the customer across all operational functions
• Helps identify, coach and groom top talent and pro-actively develop employees as organizational resources.

Experiences

• Experience in management role in large and complex country/region with accountability for sales, marketing, delivery and/or operations
• Demonstrated success in smaller Country Management roles and/or managing P&L goals for a country/region
• Experience in managing complex and/or international customer accounts and relationships.