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  • Customer Service Agent at GUO Transport Company Limited

  • Posted on: 23 August, 2019 Deadline: 26 August, 2019
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  • GUO Transport Company Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportation industry and one of the largest provider of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

    Customer Service Agent

     

    Job Description

    • Receiving inbound calls and ensuring first time resolution
    • Making outbound calls to get feedback from passengers(at least 100 calls)
    • Filing of passenger manifest for reference purposes
    • Handling customers' issues via calls, social media,e-mails, etc.

    Requirements

    • Applicant should not be more than 30 years of age
    • Reside around Orile, Oshodi, Costain, Surulere, Ikeja and its environs
    • Must be able to communicate fluently in the English Language. (knowledge of a Nigerian language will be an added advantage).

    Educational Qualification/Relevant Experience:

    • A Bachelor's degree/ HND in any related discipline
    • 0-2 years work experience.

    Job Competencies
    Candidate should be:

    • Outspoken
    • Confident
    • Self motivated
    • Goal oriented
    • Able to work with a team.

    Method of Application

    Interested and qualified candidates should send their Applications to: hr.cv@guotransport.com.ng using the "Job Title" as subject of the email.

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