IT Manager at Lumos

Job Purpose

• As businesses are increasingly reliant on technology, your role as IT manager is crucial to business continuity and success.
• The IT Manager will be advising company on IT solutions that will best help them grow and perform more efficiently.
• You’ll be outlining the most effective resources and projects through design, development to completion.
• You will be expected to provide solutions to complex IT issues and be able to act both independently or follow instructions from the global IT manager.
• You’ll be working closely to ensure projects are completed on time and to budget.
• You’ll be in charge of your project and it’ll be your responsibility to conclude according to schedule.

Job Responsibilities

• Speaking to your management team/company’s departments to find out what they want and to advise them objectively on where IT might make a difference to the business
• Planning the stages of the project and how each affects the business
• Coordinating the projects with company’s departments.
• Agreeing costs, timescales and standards to be met and monitoring these throughout the project
• Adjusting the plans where needed
• Keeping management and company’s department updated on progress
• Evaluation of each project stage and once completed
• Your performance will be evaluated on a weekly online meeting with your superior at HQ and goals for the following week will be defined.

Qualification Knowledge

• Bachelor's or Master's degree in a Computer field.
• Some IT managers can be hired with only an associate degree and ample work experience; however, a bachelor's degree in computer science, MIS or a similar computer-oriented major is generally a minimum requirement for an IT management position. Coursework for either degree can include computer engineering, programming, networking, mathematics or database management.
• Five or more (recent) years of IT hands-on work experience

Required Technical Skills:

• Excellent PC hardware hands-on experience
• Ability to perform hands-on labor from time to time (wiring etc.)
• Familiarity with common windows operating systems
• Familiarity with common Linux operating systems (Ubuntu, Debian, Redhat)
• Hands-on experience with MS Active directory, client and server sides
• Hands-on experience with Cisco routers and switches
• Familiarity with online helpdesk systems
• Familiarity with project management systems
• Excellent knowledge and experience with Google Apps, including account administration, directory sync services and advanced troubleshooting- Advantage
• Familiar with PBX, IP telephony, call enter management - Advantage

Required Personal Skills:

• Excellent organizational skills
• Strong leadership and decision-making skills
• Excellent analytical and problem-solving skills
• Understanding of complex information and requirements
• Good prioritization skills and be flexible enough to adapt plans
• Great IT skills combined with a good head for business
• Ability to explain complex systems in simple terms
• An ability to work to tight deadlines and within constraints
• Quick learner, able to follow and execute project plans