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  • Posted: Jan 1, 1970
    Deadline: Aug 16, 2019
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  • Emplug, Inc. is a 2016 US Incorporated and California based Business Social Enterprise and Technology Startup with her African Headquarters in Lagos, Nigeria. Emplug leverages on the power of the web, mobile and sms/ussd in connecting all persons with or without Internet access and on just about any communication device to jobs, adverts and socializing. A...
    Read more about this company

    Clients Service Officer

    Responsibilities
    Summary of key responsibilities and essential job functions include but are not limited to the following :

    • Providing existing and potential clients information about the Firm’s services
    • Keeping accurate records of the Firm’s correspondences and transactions.
    • Managing the organization’s online presence and social media handles
    • Improving the Firm’s client service procedures, policies, and standards.
    • Responding to and addressing clients’ queries and complaints efficiently, professionally and timely.
    • Posting and monitoring various social media accounts simultaneously
    • Driving engagement and conversations with clients and ultimately establishing brand loyalty
    • Identifying tactical and relevant opportunities to engage with potential clients and the interior design community
    • Work with Management on any other tasks that may emerge as a result of the growth of the Firm.

    Qualification & Experience

    • Minimum of a Higher National Diploma (HND) or University degree
    • Must be social media savvy
    • Proven customer service experience
    • Proven ability to manage clients relation

    Method of Application

    Candidates should send their Cover Letter and CV to: careers@emplug.com using the "Job Title" as the subject of the mail.

    Important Information

    • Applications must include a cover letter on the body of the mail not as an attachment. The cover letter must address the four points noted under “Qualification & Experience” above. Please note that applications without a cover letter Will Not be reviewed.
    • Only shortlisted applicants will be contacted
  • Send your application

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