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  • E-Commerce Product Assurance Manager at Bonnie Gray Resources

  • Posted on: 16 August, 2019 Deadline: 21 August, 2019
  • View Jobs in Manufacturing / Production / FMCG View All Jobs at Bonnie Gray Resources
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  • Bonnie Gray Resources - An established Fashion Products Manufacturing company on the Island seeks to recruit suitably qualified candidate to fill the position below:

    E-Commerce Product Assurance Manager


    Job Descriptions

    • Take inventory of products received per seller.
    • Carry out immediate quality control check on every item received into the warehouse in a timely manner. First come, first serve basis.
    • Give timely feedback to sellers, and conclude negotiations within the expected time frame.
    • Create product details with accuracy for items to be posted on social media.
    • Develop, manage implement, communicate and maintain a quality control plan to bring the Company's Quality Assurance Systems and Policies into compliance with global standards.
    • Lead the customer complaint process by working with the appropriate functions in order to analyse the returned product/failure, formulate the response to the customer and work directly with that customer to resolve the issue.
    • End to end quality leadership responsibility, provide and enhance quality control processes, both internally and externally, to ensure quality requirements are met
    • Effectively interact with Sales and Logistics team to maintain product quality; ensuring targets are met.
    • Assisting team with checking patterns/specification, identifying, and resolving impracticalities in a timely manner.
    • Prepare accurate reports in accordance with company procedures and work instruction in order to provide reliable information for the efficient management of the department.
    • Monitor & Maintain the quality of our product through the various stages of sales.
    • Develop and implement programs to establish, maintain, and deliver high product quality to Customers
    • Manage vendor relationships to ensure we get the best value from them. Also ensure our vendors enjoy quality experience whilst working with us.
    • Liaise with all stakeholders and ensure all vendors are paid on time and get returned/rejected items quickly.

    Professional Qualifications/Requirements

    • Minimum of 2 years' experience as a Quality Control Officer in the fashion e-commerce Industry
    • Minimum of B.Sc in Business Administration, Supply Chain Management and any other related discipline.
    • Proficiency in data analysis tools
    • Experience in a customer facing role.
    • Preferably lives within Lekki axis.


    • A keen eye for Fashion.
    • Attention to detail is very critical
    • Problem solving skills
    • Positive "Can do" attitude.
    • Self-starter & strong team motivator
    • Effective leadership and teamwork skills
    • Good written and oral communication skills
    • Ability to work under pressure.
    • A willingness to learn/improve.
    • Ability to work in a fast-paced, low-structure, and dynamic environment
    • Ability to prioritise and manage time effectively

    Method of Application

    Candidates should send their CV (MS word format) to: with "Job title" as the subject of the email.

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