Chief Operating Officer at Rovedana

Reports To: CEO and the Board of Directors

Summary

• An experienced coo with excellent people skills, business acumen and exemplary work ethics to oversee the growth, profitability, strategy and future plans of the organization

Responsibilities & Duties

• To review progress on set objectives, plans, KPIs on monthly/quarterly basis, to support top management in removal of bottlenecks, and carry out necessary course corrections as necessitated.
• Design & implement business strategies, plans, processes and procedures.
• Set complementary goals for performance and growth
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data & metrics
• Write & submit reports to the ceo in all matters of importance
• To support the regulatory chief in policy advocacy, as needed on case to case basis and towards a better relationship management with regulators, government agencies and top line customers, etc.
• To resolve inter-departmental issues/conflicts so as to expedite decision making & execution on key action plans of the organization towards improved profitability.
• To propose and convince the Board on vital actions needed for organizational success.
• To participate in various community, customers’ and employees’ engagement forums as & when needed towards understanding their needs/expectations, creation of a world class work culture, motivation, knowledge sharing, dissemination of company’s achievements & future plans, etc.
• To participate in various other activities that would be critical (strategic or/and tactical) for this role from time to time.
• To guide & mentor various Chiefs – especially the CTO and CCO – towards development & deployment of suitable systems & processes satisfaction towards customer.

Requirements

• B.Sc/B.A in relevant field. M.Sc/MBA & other relevant certifications a plus
• Proven experience as a COO or relevant role
• Demonstrable competency in strategic planning & business development
• Outstanding organizational & leadership ability
• Excellent interpersonal and public speaking skills
• Working knowledge of data analysis & performance/operations metrics.