Housekeeping Manager at Trithel International Company Limited

Job Description

• We are looking for a proactive, hardworking, result oriented and efficient Housekeeping manager who has a good understanding of sanitation regulations and team management abilities and who can effectively oversee the operations of the housekeeping department in a hotel.
• The ideal candidate must be conversant with budgeting and forecasting, with strong kitchen management knowledge.

Roles and Responsibilities

• Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards.
• Establish workflows, standard procedures and quality control plans.
• Inspect facilities and hold personnel accountable for any corrective action as well as recommend upgrades when needed.
• Participate in the coordination of rehabilitation and capital improvement projects in collaboration with other relevant departments.
• Ensure that project/department milestones/goals are met and adhering to approved budgets.
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations.
• Explain and enforce safety regulations.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Ensures all employees have proper supplies, equipment and uniforms.
• Exceed budget productivity for the department by focusing on processes and people within the Housekeeping team.
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Handle customer complaints and recovery
• Recruit and train team members.
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations.
• Ensure inventory is done regularly and stock levels maintained.

Qualifications and Experience

• A Bachelor's degree or a minimum of a Diploma in Hospitality Management
• Minimum of 4 years proven working experience as a Housekeeping Manager in the hotel industry with 2-3 years supervisory experience.

Skills and Abilities:

• Ability to spot and resolve problems efficiently
• Result Oriented
• Personable
• Team Player
• Innovative
• Good oral and written communication
• Leadership skills.