Manager, Operations Audit at MTN Nigeria

Job Description

• Manage or conduct Financial and Operational Audit projects and consulting services relating to governance and risk identification for both MTN management and staff in order to review the goals, objectives and impact of a variety of economic, financial, operational and managerial programs in conformance with company policy and procedures and IIA standards of professional practice.
• Support the Shareholder return strategy by developing and implementing Business Risk Management Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
• Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
• Serve the Division’s internal customers and provide solutions to improve the customer experience.
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
• Maintain relationships with senior management of assigned functional/business units to provide a value-added service
• Interact with staff, Audit Managers, General Managers, consultants, and when necessary, with Executive Management to obtain and/or communicate relevant information to achieve the objective/s of the Financial and Operational Audit function
• Supports external auditors by coordinating information requirements.
• Support the Senior Manager: Financial and Operational Audit in coordinating with the External Auditors where needed and facilitate their fieldwork within MTN.
• Create a holistic picture of each project to provide context for the findings, and implement procedures as required to perform Financial and Operational audits
• Manage and/or carry out Financial and Operational audits, special requests, consulting engagements and management requests and review the work performed to ensure the adequacy of audit scope, testing performed, and the accuracy of conclusions reached
• Execute operations audit and assess company operations, process, financial, compliance and other associated risk
• Propose and plan for operational audits in business units.
• Prioritize and manage multiple administrative functions such as budgets, scheduling resources, coaching, staff development, recruiting, internal policy development, etc.
• Manage expertise and resource planning and requirements for Financial and Operational Audit assignments, special assignments and management requests
• Manage the audit assignments’ progress and escalate any roadblocks to completion to the Executive for intervention and resolution
• Report on an ad-hoc basis on specific projects as and when necessary.
• Implement the audit program, recognise control weaknesses, assess the materiality of these weaknesses, and relate them back to the scope and objectives of the audit
• Review the audit programs to ensure the appropriate testing mechanisms.
• Review and manage the work of the audit staff in identification, development, and documentation of audit issues and recommendations for improvement
• Develop recommendations for bringing programs and operations into compliance with goals and objectives and write up reports to document findings
• Communicate the results, findings and recommendations of audit projects through written reports and face-to-face presentations on a timely basis to the Senior Manager: Financial and Operational Audit
• Ensure that the audit is carried out on the eGRC system in line with process and methodology as mandated by the Group Internal Audit and Forensics function
• Follow up on the implementation of audit recommendations in a timely manner
• Perform control adequacy and effectiveness reviews of business processes
• Maintain all MTN and professional ethical standards and ensure internal audit activities are carried out in compliance with The International Standards for the Professional Practice of Internal Auditing (Standards) and IIA Code of Ethics
• Ensure that IA methodology as prescribed by Group Internal Audit is strictly adhered to, including identifying and defining issues, developing criteria, reviewing and analysing evidence, and documenting financial and operational processes and procedures
• Identify ways to improve processes for finding and eliminating waste and fraud.
• Provide a consulting service to business on governance and business risk issues
• Consult with business clients to improve/re-engineer business processes
• Identify opportunities for increasing operational efficiencies and strengthening management controls on management requests, strategic projects, high value tenders and ad hoc assignments.
• Perform risk identification of business operations to assess potential problems or control weaknesses and provide guidance on how to address identified shortcomings on an ad-hoc basis
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs

Job Condition:

• Standard MTNN working conditions
• Extended work hours

Experience & Training
Experience:

• Minimum 6-13 years’ experience which includes:
• Minimum of 5 years’ experience in an area of specialisation coupled with supervising / managing others
• Worked across diverse cultures and geographies advantageous
• Experience working in a small to medium organization

Minimum Qualification

• B.Tech, B.Sc, HND or B.Eng