Corporate Services Manager at Seplat Petroleum Development Company Plc

Position Overview

• The Corporate Services Manager is responsible for the design and delivery of effective, efficient management systems to support the delivery of a suite of services required to enable business delivery. These include infrastructure systems, travels & hospitality management, catering, fleet logistics, field logistic bases and office services.

Key Accountabilities
Corporate Services Delivery:

• Develop and implement policies, standards and procedures to support overall service delivery across SEPLAT
• Develop and implement an integrated corporate Services Business Plan and budget that is aligned to Seplat’s business plan and cost aspirations.
• Drive a continuous improvement and strategic cost leadership programme to achieve effective and efficient delivery of the full suite of corporate services.
• Articulate and develop a customer centric services model.

Infrastructure Management:

• Deliver a suite of Infrastructure projects, Project and Facility Management services deploying standard processes and procedures to ensure the availability of best in class offices, field living bases and guest houses.
• Liaise with Facility Management providers, IT & Line Managers both to deliver on office ambiance design, create a conducive environment and ensure smooth office move operations, without any HSE violations etc.
• Plan and deliver adequate, safe and ergonomic office and field accommodation infrastructure and a pragmatic utilization standard and plan for the optimal execution of company short and long-term business aspirations.
• Build and maintain a service excellence mindset supported by appropriate SLAs with key internal and external stakeholders (regulators, customers, vendors and service contractors) to achieve world-class service delivery.

Hospitality Management (Travels, Accommodation and immigration Services):

• Develop systems that provide transparent and up to date information for employees on the deployment of hospitality services.
• Liaise with immigration to provide needed services to local and expatriate employees
• Effectively build and manage relationships with government & regulators to ensure delivery of expatriate quotas in support of the business
• Partner with embassies to ensure successful processing of visas for employees
• Manage contracts and relationships that deliver cost effective services to all customers.

Fleet /Logistics Management:

• Proactively identify and assess the logistics required to support Seplat operations.
• Develop a strategy that ensures proper maintenance and contract management to support provision of logistics services.
• Implement and review tracking and HSE systems to support safe operations of the logistics services.
• Develop forward plan on maintenance and replacements of vehicles in the fleet.
• Establish the right balance between company owned and leases vehicles in the operations pool.

Catering:

• Develop guidelines for selection of appropriate suite of caterers that meet HSE standards to ensure availability of quality, hygienically prepared food for employees.
• Review and monitor the quality of catering services provided across the business

Office Consumables:

• Develop systems that ensure proper tracking and replacements of office and field logistic bases consumables.
• Conduct periodic (and proactive) audits of processes, stock, office consumables etc. as well as a writeoff and disposal process to manage out-of-use and dilapidated equipment.

Contract management:

• Develop and implement a contract management plan, in conjunction with Supply Chain Management for all ad-hoc, short-term and long-term service delivery, and in addition, deploying effective post award contract management process.

Minimum Qualification

• A good Bachelor's Degree in related disciplines.
• Minimum 12-15 years relevant experience required, inclusive of 3 years management/leadership experience in a mid-sized or major organization with multiple geographically dispersed locations.