NSMC Engineer - Data & Internet at MTN Nigeria

Job Description

•     Monitor performance of all ATM core devices i.e. Stingers (DSLAM), PSAX and generate weekly report on them.
•     Monitor traffic utilization on Core ATM pipes on the ATM Network.
•     Troubleshoot, control and resolve all network and customer related faults on a daily basis.
•     Perform real time monitoring of all CPE devices (Copper DSL and Fiber Modems) on the network.
•     Monitor, analyze and provide information on traffic utilization on CPEs to customers.
•     Monitor and acknowledge all alarms from all ATM Core equipment and CPEs.
•     Configure new VCs on ATM devices for new installation on the ATM Network.
•     Administer new internet and monitor activities of clients on the Radius Authentication Server.
•     Improve network quality by proper monitoring of all ATM network elements on a real time basis.
•     Relate with Customer Support Engineers as regards new installations and clients connection on ports.
•     Manage interfaces (ports) on the ATM (DSLAM) Stinger device.
•     Escalate all unresolved faults of Internet and Data Services to Customer Support Engineers and NMC Data/Internet Co-ordinator.
•     Ensure proper bandwidth allocation procedures in order to achieve optimal bandwidth utilization on the overall ATM network.
•     Administer pipes to the satellite network through the Fiber Equipment.
•     Ensure faults are logged in to determine network stability and recommend action steps to be taken to improve network quality.
•     Provide ideas and feedback on software tools, procedures and improvements to NMC functionality of Data/Internet operations.
•     Ensure proper monitoring and implementation of all network changes according to the organisation process and procedures.
•     Provide regular updates on MTNN performance and other network issues to the management, call centres, sales and distribution, marketing and other relevant departments in .the organization.
•     Ensure real time performance monitoring of all network elements.
•     Act as interface and provide access reference number to MTN Contractors, Field Engineers, Operational Maintenance Centre Engineers and other GSM/PTOs Companies for planned work, change request and access to all MTN location.
•     Convey all faulty devices and hardware to the field support engineers for replacement.

Job condition

•     Normal MTNN working conditions
•     May be required to work extended hours
•     Regular shift work.
•     On standby 24/7 throughout the year

Experience:

•     At least 4 years hands-on experience in Cisco Networking experience current, telecommunications or a related field.
•     Experience in Alcatel Lucent equipments
•     Knowledge of Cisco router Proficient

Training:

•     Operational Maintenance
•     Network Management,
•     Minimum qualification BSc