Hotel Manager at Willers Solutions

Job Description

• Someone that can oversee the hotel operations.
• Must be able to direct the day-to-day operations and activities allocated in hotel.
• Duties include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.
• You must be approachable and detailed-oriented with proven hospitality or management work experience.
• Candidate will also demonstrate excellent communication and interpersonal skills.

Responsibilities:

• Oversee personnel including receptionist, kitchen staff, and office employees.
• Monitor employee performance and conduct regular evaluations to help improve customer service.
• Collect payments and maintain records of budgets, funds, and expenses.
• Welcome and register guests once they arrive.
• Resolve issues regarding hotel services, amenities, and policies.
• Organize activities and assign responsibilities to employees to ensure productivity.
• Create and apply a marketing strategy to promote the hotel’s services and amenities.
• Coordinate with external parties including suppliers, travel agencies, and conference planners.
• Evaluate hotel performance and ensure compliance with health and safety rules.
• Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.

Requirements:

• Bachelor’s degree in Hospitality, Business Administration or relevant field.
• A minimum of 2 years’ experience in hotel management or similar role.
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.

Note*** Only qualified Candidates would be contacted. Interested Candidates should send CV (MS WORD FORMAT) to dorathy.chienyinem@willerssolutions.com Using “HOTEL MANAGER” as the mail subject.