Business Development Manager at Dragnet Nigeria

The Role:
To improve the market position and grow profit through attracting new customers and by increasing the revenue generated from existing customers. 

Job Description:
·         Maintain customer relationships and ensure customer loyalty through excellent customer service 
·         Maintain regular and effective communication with clients via telephone, face-to-face and written communication 
·         Maintain a current and accurate knowledge of competitor products, be able to highlight their disadvantages and promote relevant benefits; 
·         Be able to demonstrate a full knowledge of all company products, relevant selling points and benefits; 
·         Manage and maintain a sales pipeline and ensure all business development opportunities are followed through to conclusion; 
·         To ensure efficient and effective operating standards for sales administration, planning and reporting systems;
·         Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales; 
·         Develop strategic sales plans and strategies; 
·         Identify and target influential people inside the client, customer and third party organisation and build relationships with them; 
·         Present to and consult with management on business trends with a view to developing new services, products, and distribution channels; 
·         Work with technical staff and other internal colleagues to meet client’s needs, concerns, and objectives; 
·         Advise Managing Director of client feedback/comments relating to product content and pricing as well as company performance; 
·         Develop and agree targets, pricing and margins along with the Managing Director and ensure they are met by team; 
·         Track progress against targets on an ongoing basis and take necessary action with Managing Director to refocus efforts if targets are not being met; 
·         Communicate new product developments to prospective clients; 
·         Support mobilisation of new business with agreed handover to Operations;
·         Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends; 
·         Represent the company on business development and sales-related projects and meetings; 
·         Create client proposals, contracts and any further documentation, following the company’s procedure; 
·         Maintain, develop and expand the company’s service portfolio range 
·         Keep abreast of all industry developments and being aware of and responsive to economic trends and government policies; 
·         Maintain relationships with all product related partners and suppliers and identifying new potential partners/suppliers, as required; 
·         Performs other assigned duties as delegated from time to time. 

Experience
·         Minimum of 5 years’ experience in VAS industry (mobile and web). 
·         Minimum of 5 years’ experience proven outside direct sales with focus in information technology, telecommunications, Software Development or allied industry. 

Education
·         Minimum of a Second Class Upper Bachelor’s Degree or its equivalent in Business Administration, Marketing or a technology related field. 
·         MBA Preferred

Requirements
·         Solid understanding and hands on experience of technology related to the VAS industry.
·         Strong knowledge of local industries, employers, and business market. 
·         Awareness of current trends in the VAS industry. 
·         Proven experience in developing account penetration and development strategies, and making sales. 
·         Experience with managing teams to meet objectives. 
·         Ability to call confidently on the highest-level decision makers in an organization.
·         Demonstrate success at working in a fast-paced, highly-competitive, deadline-oriented environment.
·         Self-motivated individual who exhibits a sense of urgency in all sales- and service-related activities.
·         Exceptional communication, presentation, follow-up, negotiation, and closing skills.