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Planning:
· Conceptualize, design and monitor procedures to manage all VAS & IN platforms; preparation/ analysis of Logs (Short codes, SMS, Downloads, etc.)
· Develop mobile and web applications
· Develop documentation process and procedures for managing VAS network and provide the necessary information required for implementation
· Planning/ implementation of systems and network checklists- perform engineering level network planning and design for all WANS and LANs installed
· Develop a global security plan to ensure safety of data and access to the platform
· Deploy new products and services
Operations:
· Manage all IS infrastructure and security as well as implementation of network upgrades
· Ensure systems/ servers are always up, running and backed up
· Liaise with technical partners on interface issues with the telecommunication networks
· Participate in vendor selection process including: requirements gathering, RFQ issuance, vendor evaluation, procurement, etc.
· Ensure 24/7 service availability of mobile media content and infrastructure
· Ensure that all Service Level Agreements are in place and adhered to by technical services team to the business.
· Conduct ongoing reviews of and changes to network and other hardware facilities with little negative impact on the user community.
· Identify and implement any necessary changes or upgrades.
Business Development:
· Provide new services/solutions according to marketing requirements after inspection for availability with the current network structure and standards
· Exploit new technologies and keep abreast of all new developments in the field of networking and communication.
Experience
· Very strong technical background with a flair for technology management; minimum of 5 years’ experience in VAS solutions.
Education
· Minimum of a Bachelor’s degree in Computer Science/ Electronic Engineering/ Technology related field.
Requirements
· Familiar with VAS equipment and platforms (exposure to the Simplewire / Open Market gateway an added advantage)
· Familiar with telecommunication technology architecture
· Microsoft IIS and ASP.NET; Web/ Internet content filtering
Competencies for the IT Manager
· Stakeholder- relationship management skills
· Planning, analytical and project management skills
· Domain name (E-mail and website) service configuration and management.
· Network Optimisation: High speed Local Area Networks based on Ethernet and fast Ethernet technologies, Local to Wide Area network connections, TCP/IP and other protocols, Wireless LAN.
· Programming skills (Visual basic and/or Java).
· Antivirus management and firewall configuration.
· Web/Internet content filtering.
· Operating Systems/Database: Windows XP, Windows Vista and windows server 2008, Red-Hat Linux, Oracle DB, SQL, Java, Php.
· Microsoft Application Suites: Microsoft Office 2010 (English), Microsoft Visio and Microsoft Project.
· Hardware: Administration and setup of Intel / Dell Servers, and PC system with following peripherals: mouse, monitors, multimedia systems, memories and network cards.
· Good communication skills and strong customer – centric focus
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