Field Engineer at Aldelia Limited

Job Description

• We are looking for a self-starter Field Engineer with Telecom Experience, Panel Assembling etc.
• The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
• This position involves a lot of travel time and working at days and nights interchangeably.

Responsibilities

• Provide service and customer support during field visits or dispatches
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safely manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organisation
• Comprehend customer requirements and make appropriate recommendations/briefings
• Build positive relationships with customers

Requirements

• A University Degree in Electrical/Electronics
• 5 years field service experience
• Ability to troubleshoot, test, repair and service technical equipment
• Experience in the telecoms industry or panel building is COMPULSORY.
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with mobile tools and applications
• Technical Degree or certification.

Interested and qualified candidates should send their CV to: alade.abimbola@aldelia.comusing the Job title as the subject of the mail.