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  • Posted: Aug 6, 2014
    Deadline: Not specified
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    Sigma Qualitas is a network of seasoned and experienced consultants, with several years work experience in large multinational organizations and the public sector, who have come together for the purpose of providing consultancy expertise and training to clients across various industries. We have developed over time, services and solutions built around a s...
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    Telecommunications Credit Controller

    Core Job Functions / Responsibility:
    To ensure that the achievement of customer collection targets, essential to the profitability of the company, are obtained.

    Primary activities

    • Ensure invoices are sent to customers on time and follow up
    • Chase debt by telephone and email and reducing debtor days.
    • Allocate payments in accordance with customer remittances.
    • Process and generate reminder letters and monthly statements.
    • Liaise with the sales and accounts receivable teams to resolve outstanding queries
    • Ensure that all major accounts work to agreed order to cash cycle
    • Daily and month end reporting and customer account reconciliations.
    • Investigate and resolve queries relating to non-payment of invoices
    • Work to strict monthly and annually collections targets.
    • Regularly check the client profile in the information system.
    • Manage relationships with the clients in order to reduce exposure to potential bad debt.
    • Prepare weekly cash forecasts including customer collections.
    • Report to the CFO on a monthly basis on outstanding accounts. Build business relationship with key accounts

    Job Requirements and Skills

    • Graduate Qualifications: A First degree Finance, BEng, BSc, BTec, Science or Technology Only from a recognized University REQUIRED.
    • Post Graduate Qualifications: Master’s degree or Post Graduate Qualification would be of ADVANTAGE.
    • Previous Work Experience: 5 years’ experience of working in a Telecommunications finance department with exposure to credit control REQUIRED.
    • Experience: 5-7 years’ work experience ESSENTIAL.
    • Certifications and Training Requirements: Relevant Certifications would be of ADVANTAGE

    Key Skills:
    Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organized, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organized, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation,  Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.

    • Excellent communication skills at all levels
    • Results and target driven
    • Adept knowledge of Word, Excel are required
    • High standard of numeracy, accuracy with attention to detail
    • A team player with a flexible approach and a willingness to learn
    • Outgoing and confident personality who is able to operate at all levels
    • A self-starter who is pro-active and can set and achieve goals
    • Strong organizational and time management skills
    • Ability to recognize potential risks to the company that should be escalated

    Eligibility Criteria

    • Industry Experience: IT or Telecoms
    • Education, Certifications & Training: Economics, Business Admin, Finance
    • Attitude Perceived, Soft skills, Appearance and Team Work or Ethics: High Interpersonal Skills, People Management and Communications
    • Accomplishment, Competency, Reporting and Technical Experience:
    • Credit Notes
    • Debt Collection
    • Reconciliation of debt Instrument
    • Credit Worthiness
    • Credit Reporting
    • ERP Tool and Excel

    Some technical skills, experiences and credit control techniques to talk about:

    •     Credit procedures
    •     Reporting
    •     Ledger management
    •     Calculating the DSO / average debtor days
    •     Cash flow forecasting
    •     Analyzing the aged debt
    •     Complaints / query resolution techniques
    •     Visiting customers, etc...
    •     Collection methods

    Method of Application

    Required with your submitted CV are the following; your current earning information and your DOB. Your contact details should contain active phone numbers and email addresses. Review your CV every time you make a submission, one CV does not fit all jobs. Kindly note that we need the subject matter of your response to contain the Job Title you are interested in, the file type must be PDF or DOCX, the preference being word documents, any response that contains a file name such as “My CV or My Resume” cannot be treated.

    Interested and suitably qualified candidates should forward their CVs to jobs@sigmaqualitas.com

    Please note short listing is based on the requirements in the given job descriptions below such as; qualifications required, years of experience, technology and industry exposure. All candidates for the list positions MUST have relevant and required work experience, as specified in the job descriptions.

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