Community Mobilization Coordinator at Save The Children

Job ref.: 190001LS
Locations: Kano and Bauchi
Employee Status: Fixed Term
Reports to: Social Work Advisor

Role Purpose

• Coordinate, monitor and supervise program activities in the LGA in addition to working closely with CSO partners and other stakeholders in STEER Project implementation.
• He/she will work closely with the State team to document best practices and lessons learned on the project.

Key Areas of Accountability

• Provide programme technical support through frequent field visits to the implementing LGAs, presenting a report with recommendations.
• Ensure CSO partners develop quality timely work plans and budgets according to the frequency requested by the project.
• Support training of Community Case management Workers (CCMWs) on Social Work, HES, Nutrition or other related topics.
• Support to build the social workforce capacity of local government agencies (LGA), civil society organizations (CSO), community-based organizations (CBO) and partner institutions on case Management
• Coordinate identification of viable HHES models, gather information on what models of HHES are available in the target communities, both formal and informal
• Provide support and mentoring to CSO staff and partners in implementing the HHES services in the communities, through field visits, refresher trainings, on the job training etc. Help CSOs ensure that services are relevant and useful to the beneficiaries and well integrated with other services provide by and through the STEER project.
• Evaluate the work of CSO technical staff as well as their CCMW to ensure that programs are of appropriate quality and that resources are used effectively.
• Provide direct support to beneficiaries or households, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
• Provide technical Support to partners to form and coordinates activities on CPC, Kids  and Youth clubs, caregivers forum including meetings to build resilience among children in distress in all STEER project communities
• Facilitate community mobilisation activities to support targeting and enrolment of beneficiaries.
• Plan sensitisation activities for targeted communities with focus on traditional leaders and other key stakeholders
• Coordinate with health centres to carry out joint community mobilisation activities around nutrition, HIV/AIDS and general Health
• Ensure that planned activities are carried out in a way that is timely, cost effective and to quality standards
• Monitor security situation and ensure relevant information is reported to State Team Leader and security considerations are adequately factored into activity planning
• Support development of community-based mechanisms to receive information and provide feedback about the programme
• Support training of CSO Staff on HIV/AIDS, Targeted testing and other Social Work related topics.
• Support to build the social workforce capacity of civil society organizations (CSO), community-based organizations (CBO) on case Management
• Support recruitment, interviewing, and hiring or sign up of CCMWs and CSO Social Work staff.
• Provide Technical Support to Partner CSOs to support CCMW to provide resolution and referral services for clients who require specialized counselling
• Support Partners to coordinate activities of Community Case Management Workers (CCMW) these includes; Routine Home visits, Case management, targeted testing, Referrals, Linkages and Collaboration with other Service providers in the LGA.
• Evaluate the work of CSO staff as well as their CCMW to ensure that programs are of appropriate quality and that resources are used effectively.
• Provide technical support to CSO Partners to develop and implement care plans including reviews and evaluations.
• Provide direct support to beneficiaries or households, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
• Provide quality reports and documentation to the State Team Leader according to the defined M&E plan meeting both donor and internal demands
• Ensure regular communication and sharing of successes / challenges with the State Team Leader
• Provide program updates to STEER partners, and stakeholders on a regular basis
• Prepare monthly summaries for submission to LGA authorities after proper validation by the State Team Leader
• Collaborate with LGA authorities, other partners (WHO, UNICEF, FHI360) in planning, implementing activities in the communities.
• Support CSO project officers in organizing monthly tasks in addition to setting short term and Long term project goals and objectives
• Develop activity plans and budgets for technical support activities.
• Observe principles of child rights programming in all activities related to social work programming including design, analysis, implementation and M& E with a particular focus on gender and diversity, children’s participation. Ensure quality of practice by adhering to the SC Practice Standards on Child Participation.
• Participate in meetings, trainings and other assessments and events as required

Skills, Experience and Education
Essential:

• A first degree in Social Work with three (3) years’ work experience, or a BS/HND in Social Science with 5 years’ work experience.
• Substantial track record of success on social work programming in the context of HIV including OVC.
• Experience in project management of at least 2 years.
• Demonstrable experience in budget formulation and monitoring.
• Sound strategic thinking and planning skills, including ability to think creatively and innovate and to set priorities, manageable work plans and evaluate progress.
• Demonstrable ability to acquire a high level of thematic expertise on priority issues within social work.
• Experience in providing technical support to partners and in particular government at senior levels.
• Proven capacity to develop a network of contacts with key players from amongst communities, government, donors, international agencies and NGOs, to maintain these relationships over time.

Desirable:

• Strong computer skills required, especially the ability to work comfortably in the MS office package
• Ability to work independently and manage various projects in a team setting with limited supervision
• Demonstrated ability to assess priorities and handle multiple tasks simultaneously to meet deadlines with attention to detail and quality.
• Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels.
• Proven capacity to deliver results against objectives, reporting schedules and work plans.
• Fluency in written and spoken English.
• Proficient in word processing, presentations and spreadsheet computer packages.
• Commitment to and understanding of Save the Children’s values and mission.
• Analytical & research skills, experience in conducting health systems research, ability to analyse data.

Additional Qualifications:

• Work experience in health/public health and or in a health/public health organisation, including as a trainer.
• Experience with providing institutional support and technical assistance to development partners, government/community institutions

Additional skills:

• Ability to work effectively both independently (with minimal supervision) and as a member of a team
• Commitment to gender equity, child rights, community empowerment, and grassroots development approaches
• Effective planning and organising skills
• Effective interpersonal skills – oral and written communication skills

Skills and Behaviours (our Values in Practice):
Accountability:

• Holds self and others accountable to deliver on responsibilities
• High level of accuracy in work and attention to detail
• Carries out responsibilities in a timely and pro-active way

Ambition:

• Cultivates an ambitious team mentality for the project
• Future-orientated, thinks pro-actively about opportunities to improve programme management and quality

Collaboration:

• Working effectively with stakeholders to achieve common goals
• Excellent communication and interpersonal skills, approachable and easy to talk to
• Builds and maintains effective relationships, with their team, colleagues, members and external partners

Creativity:

• Actively looks to improve programme management systems and quality of delivery
• Looks for new opportunities to promote the project with other stakeholders
• Willing to take disciplined risks

Integrity:

• Honest, encourages openness and transparency, demonstrates highest levels of integrity.