Process / Support Expert at GladePay

Job Description

• Work with CTO in refining how we work and what we need to get the job done.
• Proactively work on improving the employee experience.
• Provide support to customers & clients while integrating with our platform.
• Coordinate the on-boarding process for new clients.
• Update Documentations and other Internal resources as necessary.
• This is a full-time role is based in Abuja, Nigeria and you’ll report directly to the CTO

What it Takes to Succeed in this Role:

• Experience in a customer facing role is a plus
• Good grasp of the English Language
• Communication Skills
• Project Management skills are a plus
• Technical Background is a plus