i-TAC Support Engineer at Halogen security May, 2019

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- i-TAC Support Engineer at Halogen security
- View Jobs in Security / View Jobs at Halogen security
Posted: May 20, 2019

Deadline: May 20, 2019
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Halogen Security Company Limited was incorporated in July 1992 as a Private Limited Liability Company and granted license to operate in November of the same year to fill-in for yawning gap in quality security guard service in Nigeria. The company started business immediately and showed from inception that it was poised to revolutionize security services in t...

i-TAC Support Engineer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field Engineering / Technical
Job Description
- Provide first level off-site technical support for all services: Voice, Data connectivity, Internet services, Wimax services etc.
- To consistently provide a high level of excellent customer service and support, ensuring customer satisfaction.
- Hands-on experience on Incident Management (First Call Resolution)
- Prompt Response to inbound calls and emails.
- Follow up on unresolved complaint/ open tickets to closure.
- Timely Escalation/feedback to relevant units.
- Preparing Technical Reports.
Job Requirement
- B.Sc/B.Eng Computer Science/Computer Engineering /Electrical-Electronics engineering (2.2/Upper Credit at minimum).
- CCNA, CCNP (Desired)
- Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
- Excellent business communication skills both verbal and written.
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Method of Application

Interested candidates should send their CVs to resourcing@halogensecurity.com with i-TAC Support Engineer, as the subject of the mail on or before Monday 20th of May, 2019. For enquiries, kindly call: 09090328028

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i-TAC Support Engineer at Halogen security

i-TAC Support Engineer

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