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  • Posted: Apr 3, 2019
    Deadline: Apr 3, 2019
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    A Non-Governmental Organisation located in Lagos
    Read more about this company

     

    Client Service Manager

    Job Description

    • Maintains client satisfaction and loyalty by providing exceptional services and value to our clients.
    • The Client Service Manager will manage all aspects of client account and project management.
    • The Client Service Manager will be the direct liaison between internal technical team and departments to achieve client and company objectives.
    • The Client Service Manager should be well organized, flexible, process orientated, have great attention to details, strong project management skills, and an eagerness to learn and grow.

    Qualifications

    • Bachelor's degree or its equivalent in Mass Communication or Public Relations from a reputable University
    • A minimum of 5 years of relevant work experience in Customer Relationship Management
    • A minimum of 2 years experience in a similar position (as a manager)
    • The ideal candidate should be no more than 35 years of age
    • Certification in Customer Relationship Management
    • Proficiency in the use of Microsoft Suite of tools and Presentation tools
    • Good listening and negotiation skills.
    • Excellent problem analysis and problem solving skills
    • Excellent oral and written communication skills
    • An MBA will be an added advantage

    Method of Application

    Interested and qualified? Go to Toke Mabogunje & Co (TMC) on jobs.smartrecruiters.com to apply

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