Import and Exports Coordinator - West Africa at GlaxoSmithKline

Requisition ID: WD189783
Location: Nigeria
Position: Full time
Functional area: Supply Chain & Logistics

Job Purpose

• The role support the CS& L manager to manage the imports & exports activities, being the central link between GSK & third party suppliers between sites & other sources &  aim to deliver exceptional service, cost performance and efficiencies. 
• The Role holder will also manage the 3rd Party Logistics partners to understand, predict and enhance supply and logistics processes and eliminate non-value-add work. The incumbent will also identify, propose, and implements agreed joint value projects / actions which will lead to improved, reliable and efficient service levels at the lowest freight cost and complexity of port operations.
• Monitoring the replenishment of inventory to all stock holding DC’s & shipments to OWA markets distributors.
• The Role will also look into accuracy of information & documents.
• The Logistics Planner and Controller takes responsibility for daily stock receipts from supply sites onto the relevant GSK systems

Essential Job Responsibilities
Relationship building:

• Develop strategic relationships with agents of GSK 3PL partnership/s. (Bollore,other Logistics bodies, shipping Lines, K&N-LCC)also include MDS, Imperial & WWCVL, Bollore.
• Close relationship with the GMS Logistics team.
• Facilitate a close working relationship between the Supply Chain team and internal customers (Supply Chain, Sales Operations, Key Accounts, Value Chain Analysts).
• Build a close working relationship (daily contact) with the Supply Planners and the sites Logistics & dispatch team

Conduct analysis to:

• Facilitate the primary inbound & outbound export logistics from the various GSK suppliers to ensure that there is suf
• Monitor replenishments into the GSK warehouses.
• Setup tracking reports for all primary inbound stock and intercompany stock by load, by SKU & dates
• Proactively monitor and report on out of / low stocks and order shortages to CS&L Management for KPI monitoring and Sales reporting
• Track delivery by clearing agents & daily monitoring of clearance activities from the port
• Validate and challenge safety-stock levels based on sales out of DC
• Build a Inventory Management dashboard providing visibility and status of all stock locations impacting GSK, by sku. Publish daily to the business.
• Be the one point of contact for all GSK related Inventory queries

Together with the LSP partner/s:

• Review the Distribution strategies by geography and make recommendations where applicable
• analyse vehicle utilisation, route frequency and volume trends to assist CS&L management in making proposals to Customers on Joint Value initiatives
• Identify trends that deviate from long term statistical trends and or inventory plans

Collaborate on joint initiatives such as:

• MOQ parameters
• GSK delivery optimisation
• Factory to customer delivery
• Optimzation of Site Warehuse storage

Provide a link between GSK’s Demand Planners Customers and LSP:

• Ensure compliance to requested Customer delivery requirements
• Collaborate to support Customer Supply Chain strategies (eg. Store vs DC drops)

Conduct logistics analysis to:

• Reconcile and balance the stock ledger and stock at the LSP to ensure that all information is accurate and relevant
• Ensure that the stock is in the right DC in time to successfully meet STT requirements
• Recommend inter-depot replenishment
• Compile and communicate S/L/OOS to the GSK internal Customers ensuring that all information is accurate and can be communicated by the Supply Chain to the external Customers
• Where required, monitor targets as per the SLA with LSP applicable to FG stock.

Conduct Cost-to-serve analysis and identify opportunities with targeted savings for recommendation to internal stakeholders in areas such as:

• Inbound Costs
• Storage Costs
• Joint venture project costs
• Pack customisation costs

SOPs and QMS:

• Ensure that GSK SOPs relating to the Logistics function is correct, up to date and in line with RTTCH’s SOPs and the relevant Contract between GSK and RTTCH
• Highlight any risks to the CS and L Manager for inclusion in the Company Risk Register
• Champion QMS within supply chin function

Scope:

• Shipments from direct sites (GSK site / CMO ) to GSK WH
• Inbound Logistics, Warehousing, Domestic Distribution, Repacking
• OTIF
• Customer Service & Logistics Saving Projects

Basic Qualifications
Educational Requirements:

• University graduate (preferably in Supply Chain, Demand Plannig, Commerce, Engineering)
• Supply Chain Professional Qualification
• ERP experience (JDE or SAP) would be an advantage

Experience Requirements:

• Very good knowledge of Logistics, Warehousing, QMS, Customer Service processes & procedures
• Customer focused and display a sense of urgency
• Drive for results and be proactive
• Have a high level of judgement operating independently within the scope of authority using established procedures (decision making)
• Strong interpersonal skills and resilience
• Project management skills and the ability to innovate and develop smarter processes and procedures
• Excellent written and verbal communication skills with all levels of businesses
• Strong analytical skills
• Ability to facilitate change
• Attention to detail

Key Behaviours:

• Communication Skills
• Analytical skills
• Drive for results
• Problem solving and creative thinking
• Team work
• Withstand pressure.