Waitress at Beacongate Limited

Location: Victoria Island, Lagos
Reports to: Managing Director

Responsibilities

• Provides excellent wait service to ensure satisfaction.
• Take accurate food and drink orders using order slips or by memorization and deliver food and drinks.
• Make menu recommendations, answer questions when asked (e.g. about portions, ingredients or potential food allergies) and share additional information with restaurant patrons.
• Prepares tables by setting up linens, silverwares and glasses.
• Communicates order details to kitchen staff.
• Meet with restaurant staff to review daily specials, changes on the men u an service specifications for reservations.
• Provide excellent customer service to guests.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Look for ways to consolidate service and increase table turns.
• Apply positive suggestive sales approach to guide Guests.
• Must follow all cash handling policies and procedures.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Requirements

• HND or University Degree in a related discipline
• Minimum of 3-5 years’ experience in wait services
• Strong presentation skills
• Negotiation skills
• Persuasion Skills
• Adept business knowledge
• Abilities to organize
• Strong written and verbal communication.
• Attentiveness and patience for customers.
• Excellent people skills, ability to build rapport, business acumen and exemplary work ethic and integrity
• Handson experience with cash register and ordering information systems.
• Strong organizational and multitasking skill with ability to perform well in a fastpaced environment.
• Pleasant and goodnatured disposition with a ‘can do’ attitude /willingness to assist around the office
• Must be smart, active and have a strong ability to handle work pressure
  

General SkillSet

• Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Teamwork: Play a key team player role and set & example to team and others contributing to the success of achieving a shared goal.
• Commitment: Manifesting a steadfast courageous and loyal commitment to the company and the team.
• Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings on time.
• Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources;
• Judgment: Displays willingness to make decisions; exhibits sound and accurate judgment; includes appropriate people in decision making process, makes timely decisions and explains reasoning for decisions.
• Productivity: Completes work in a timely manner; strives to increase quantity; works quickly and effectively with minimal supervisory oversight.

Salary
N45,000 - N50,000 per month.