Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

    • Customer Service Representative at HR Aid

    Posted: Feb 25, 2019
    Expires: Mar 14, 2019
    View Jobs in Consulting
    Save
    Facebook
    X
    LinkedIn
    Email
    Copy link
  • Get new jobs in your inbox
    • @gmail.com
    • @yahoo.com
    • @outlook.com

  • HR Aid Consults (HR Aid) provides professional Human Resource advisory and consulting services to small businesses. We allow small business owners focus on their core business areas while we provide practical and effective Human Resource solutions for their business. We work closely with our clients to understand their business and resource needs and deve...

    View All Jobs at HR Aid


     

    Customer Service Representative

    Job Description

    • We are looking to hire an experienced Customer Service Representative who will support users of their platforms.

    Job Responsibilities

    • Respond to all enquiries from users via email, social media and live chat
    • Respond to inbound and outbound phone calls
    • Escalate thorny issues to the technical support team for fast resolution
    • Follow up with members of the technical support team on behalf of customers
    • Follow up with customers to assure them that their issue is being resolved
    • Maintain the self-serve Help Desk knowledge base.

    Requirements

    • Bachelor's degree
    • Must have at least 2 years experience providing customer support for a tech platform
    • Excellent written and oral communication skills
    • Ability to break down complex/ technical issues into simple English
    • Great attitude, patient, calm
    • Hardworking and self-driven
    • Ability to multitask and work under pressure.

    Check how your CV matches this job

    Method of Application

    Applicants should send their CV to: talent@hraidconsults.com

    Build your CV for free. Download in different templates.

  • Apply Now Save Report job
  • Get new Customer Care, Success and Service jobs on TelegramNew jobs like this, as they are posted

  • Send your application

Back To Home

Related Companies Hiring Now

Featured Jobs
See all featured jobs

Career Advice

View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail