Direct Sales Agent at ACCION Microfinance Bank

Job ID:19

Job Responsibilities

• Opening of Savings and Current Accounts
• Mobilization of deposit liabilities: current and savings deposit
• Cash/Cheque collections from loan customers for loan repayment
• Customer Relationship Management
• Reactivation of Dormant Accounts
• Enhance business volume/opportunities from existing customers
• Increase income generation and reduce PAR through deposit
• Attend to minor customers enquires, complaints and requests and refer complex issues to appropriate desks/units
• Carry out weekly market storm in their various location as scheduled by Commercial/ Savings manager
• Achieve deposit/ loan collection target as stipulated by management
• Leverage Value Chain window to increase customer sign up and deposit mobilization

Qualification & Experiences

• Minimum Education Qualification of OND/NCE in Business Administration, Marketing, Accounting, Banking and Finance, Economics or related fields
• Previous work experience in a marketing or sales related function with a financial service industry will be an advantage
• Years of Experience: 1+ year

Key Performance:

• Goal oriented and target driven
• Strong written and oral communication skill
• Good negotiation, interpersonal and relationship management skills
• Strong and energetic and ability to think strategically

Required Knowledge:

• Good knowledge of retail and consumer banking clients
• Familiar with retail/consumer banking products and sound strategy for engaging customers at the Bottom of the Pyramid
• Must have a high sense of responsibility, accountability, integrity and ethical standards.