General Manager at Hamilton Lloyd and Associates

Job Summary

• Innovatively manage the company’s restaurants in the region.

Main Responsibilities/ Functions

• Define and implement the strategies of the company; this includes the baking of Bread and other pastries business of the fast food chain, the marketing and distribution strategies to become the lead brand within the first 2 years and thereafter, sustain this position in the food industry.
• This position has the responsibility of growing the business within the Northern part of the country and to ensure that the business units – City Caterer is profitable, efficient and focused on customer satisfaction and product quality
• Responsible for the profitable day to day management of the company’s Restaurants in every part of Nigeria, in order to achieve superior customer service, consistent, high product quality, and the achievement of financial and customer service targets.
• Responsible for identifying and developing new business opportunity for the company’s restaurants in the Region.
• Alignment of business segment policies with corporate Strategy, vision, mission and Values.
• Strong knowledge of how the food business is administered- from production to quality Control to Marketing.
• Responsible for identifying and developing new business opportunities for the company’s Restaurant in the region.
• Develop annual operations and manufacturing strategy to achieve the defined business Objective and competitive superiority in the Restaurants.
• Utilize market information on the Nigerian Economy and competition to evaluate business Performance, control cost and manage risk.
• Responsible for the achievement of target turn over in City Caterers.
• Responsible for the achievement of target operating City Caterers.
• In-depth understanding of all Key-Drivers in this business segment- Raw material pricing, Needs for convenience, Health consideration, Pleasure and food solution, packing and Mode of distribution.
• Informed and knowledgeable about other complementing market activity that have indirect Impact on the business.
• Ability to manage strategy at the different levels of the hierarchy.

Minimum Education

• A University Degree in Related Field. Relevant Certification is an added advantage.

Experience:

• 3-5years in the hospitality industry other related field.
• Core QSR skill.

Key Skills and Competencies:

• Ability to think strategically
• Sound business judgment and an ability to solve problem
• Strong interpersonal, negotiating and problem solving skills
• Sound Business Acumen and ability to identify and take advantage of opportunity
• Sound Financial Analysis skills
• Excellent customer service orientation.