IT Support Consultant at Society for Family Health (SFH)

Contract Duration: 6 months

Job Profile
The IT Consultant will assist with core desktop support and server maintenance services. The IT Consultant will be responsible for the following duties:

• Assists in the connectivity of desktop workstations and peripherals onto the organization’s domain network
• Participates in Disaster Recovery planning process as it relates to networking and data
• Manages staff service requests and incident to facilitate timely and efficient desktop service
• Responds to service calls and provides onsite maintenance for computer hardware
• Provide support on the management of users’ accounts on Office 365 Administration portal

Qualifications/Experience

• First degree in Computer Science or a related discipline
• Minimum of 2 years working experience in a similar capacity
• Cisco Certified Network Associate certification will be an added advantage
• Must have experience deploying Sophos Firewall device
• Must have experience managing IP Addressing and Networking
• Must have experience managing Office 365
• Must have experience integrating Microsoft Sharepoint Document Libraries with Flow
• Good experience with Server Support
• Good experience with Desktop Support