Commercial Assistant / Receptionist at Givaudan

Key Responsibilities include:

• Act as an active and effective link between various departments managed overseas and our different-sized customers
• Sales order management: Follow up on orders, Filing the orders/invoices including documentations
• Pricing: Quotation according to Sales instructions, Liaising with Pricing in South Africa and Dubai
• Samples management
• Maintain customer database
• Responsible for obtaining all relevant information for questionnaires and product information as requested by customers
• Responsible for compiling sales statistics and market intelligence data
• Collect and interpret local / regional consumer understanding data
• Assist with all other activities to improve Sales and Marketing performance
• Entering & updating projects using internal computer database
• Working with commercial tools and systems
• Office administration and front-facing reception duties; expense / petty cash management, coordination of suppliers and service providers

Required Qualifications, Experience and Skills:

• Degree/Diploma in Business or Commerce with 3-4 years’ experience in a customer services environment
• Fluent in English (Written and Spoken), French would be an added advantage
• Customer focused.
• PC user literacy (Lotus Notes/Excel/Word/PowerPoint)
• Keen attention to details  / Strong filling capacity
• Ability to deal with, analyze and interpret numerical and business information.
• Strong communication skills – verbal and written
• Self-motivated and able to use your initiative
• Ability to work on his/her own due to nature of the job
• Active team player
• Highly organized
• Open minded and pleased to share the feeling of sense, smell and taste
• Be able to drive and preferably have own transport