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  • Posted: Feb 5, 2019
    Deadline: Feb 12, 2019
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    Aldelia’s global management strategy delivers specialised services to the Oil & Gas sector from dedicated teams in each key strategic region. From these centres we can support our clients locally by being able to take advantage of the local labour markets whilst also having the ability to resource candidates internationally for technical, engineeri...
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    Service Operations Manager

    Location: Port Harcourt, Rivers
    Job Type: Full time

    About the Job

    Preferred candidate will be responsible for:

    • Manage Order Booking to Cash cycle
    • Deliver Monthly Revenue, Billing & Cash
    • Deliver Margin, Material / Labour Productivity
    • Deliver on Schedule, Quality, Customer Satisfaction
    • Manage Project Risks & Opportunity (Variation Orders)

    Other Responsibilities include:

    • Manage service project life cycle from order booking till commissioning /handover.
    • Manage warranty and life cycle services.
    • Attend customer project kick off and other milestone meetings.
    • Conduct periodic project reviews to identify / manage risks and opportunities.
    • Be an effective single point of contact to both internal and external stakeholders regarding execution of service projects.
    • Manage internal and external stakeholders expectations.
    • Ensure strict compliance to established Quality and PPE / Safety policies both within the organization and at customer worksites.
    • Ensure compliance to established business processes and technical /commercial documentation requirements.
    • Publish monthly Operations MIS
    • Identify, lead and implement continuous improvement initiatives to enhance operations performance against industry benchmarks.
    • Establish a live and direct line of communication with all the key internal and external stakeholders.
    • Ensure swift response, transparency and free flow of information to enable informed business decisions.
    • Ensure strict compliance to data confidentiality, code of conduct and privacy policies.

    Requirements

    • B.Tech (Instrumentation) from accredited University.
    • Project operations management experience with exposure to Energy Sector (Oil & Gas, Power)
    • Should have managed project operations of at least 5 M$ and a team size of at least 10.
    • Good knowledge of quality control procedures and documentation.
    • Minimum of 15 years of experience.
    • Good Written and oral communication skills, both internal and external.
    • Financial acumen and negotiating skills.
    • Computer skills (Microsoft Office).
    • Willing and able to work long hours necessary to meet deadlines and respond to emergency demands.
    • Willing and able to travel to locations as required to execute job responsibilities.

    Other Requirements are:

    • Growth & Customer Focus
    • Getting Results
    • Leadership Impact
    • Effective Communication
    • Fosters Team Work
    • Coaching & Mentoring
    • Champions Change
    • Intelligent Risk Taking
    • Technical & Functional Excellence
    • Self-Awareness / Continuous Improvement.
    • Global Mindset
    • Integrative Thinking

    Method of Application

    Interested and qualified? Go to Aldelia Limited on www.aldeliarecruits.com to apply

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