Team Lead, Channels Infrastructure at First Bank

Ref Id:1900000K
Location: Lagos
Job: FBN Gen. Job Family
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time

Description

• Conduct proactive monitoring, operation and maintenance of channels applications and infrastructure (ATM, POS, FEP, etc.) in order to maintain and support operations  and ensure compliance to relevant standards
• Provide technical direction in the area of requirement definition, planning, coordination and implementation of channels applications and infrastructure
• Perform configurations, problems, incidents, IT service continuity and supply
• Assist effort to evaluate, recommend, integrate and coordinate enhancements to the channels applications and infrastructure services
• Assist effort to develop and configure channels infrastructure from conceptualization through stabilization
• Test, debug, document and analyze performance of channels applications and infrastructure components
• Assist with channels infrastructure implementation by analyzing the current system environment and infrastructure and developing implementation and verification procedures to ensure successful installation of systems (hardware/software)
• Provide support to all environments (production, test, QA, development, etc.)
• Conduct event, fault and performance management
• Assist with routine evaluations of resource requirements necessary to maintain and/or expand service levels
• Fulfil service requests and perform routine maintenance and support activities
• Provide leadership and technical guidance to reports

Qualifications
Education:

• Minimum of a first degree or its equivalent in a IT related discipline
• Masters or a recognized professional certification will be an added advantage.

Experience:

• 5+ years of experience in channels system support/ administration
• 1+ years of management experience.