Head, Operations Support at Alan & Grant

Job Description
Business Intelligence & Analysis:

• Monitor compilation, accurate verification and sorting of information according to priorities for Business Intelligence Analysis.
• Ensure weekly review of data from all the departments for identifying deficiencies or errors, correct any incompatibilities where possible and check the output
• Monitor regular update staff members on how to comply with data integrity
• Generate reports, store completed work in a designated location and perform backup operations
• Research and obtain further information for incomplete documents.
• Interpreting data, analyzing results using statistical techniques.
• Using current and historical data to determine the profitability of each operational vehicle
• Using current and historical data to daily/ monthly determine revenue loss from non-operational vehicles
• Monitoring and measuring drivers’ indices – customer complaints, misdemeanors, obedience
• Weekly Cost / Revenue profitability profile relating to each profit-center of the Company.
• Daily, Weekly / Monthly revenue adequacy analysis reports.
• Daily/ Weekly and Monthly analysis of fuel consumption trends of all operational vehicles.
• Determination of fuel consumption forecasts based on historical and current data with age of vehicle and other relevant parameters in mind
• Any other

Coordination:

• Managing relationships between functions.
• Monitoring all vehicular assets transfer between regions / States.
• Monitoring the way complaints between regions arise and are resolved.
• Coordinating all necessary approvals across the regions.

Requirements, Education and Qualifications

• A first degree in Statistics/ Information management/economics and any other related field
• Strong team player with excellent leadership skills
• Ability to work autonomously
• Good people management skills
• Excellent ethical values
• Meticulous attention to detail
• Integrity and honesty.