Customer Care Representative at Eduwalt Communication

Job Description

• Manage large amounts of incoming calls.
• Generate sales leads.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
• follow up to ensure resolution,Etc.

Requirements

• 2-3 years level of experience in customer service.
• Minimum Qualification-BSc.