Order Processing Supervisor at Nicole Sinclair Consulting

Job Description

• Receive, process, package and label product
• Perform inventory controls and keep quality standards high for audits
• Keep a clean and safe working environment and optimize space utilization
• Complete logs for inventory
• Report and resolve any discrepancies
• Inspect labels, bar codes and other features of completed product and orders
• Follow quality service standards and comply with procedures, rules and regulations
• Fulfillment of customer’s order by supervising the picking, packing and shipping product to customers.
• Resolve issues regarding shipped orders
• Ensure compliance to legal regulations and company policies

Requirements

• B.Sc in relevant field
• 2-3 years experience processing customer’s order in an e-commerce/ distribution environment
• Excellent organizational
• Attention to details
• Outstanding customer service skills
• Complaint handling and conflict resolution skills
• Good personal presentation and professionalism
• Good organization and prioritization skills
• Strong administrative skills
• Good verbal and written communication skills
• Confident presentation skills
• Strong interpersonal skills