Manager, Virtual Banking at Stanbic IBTC

Job ID: 36498
Location: Lagos Island, Lagos

Job Purpose

• To manage the Bank’s Virtual Banking proposition, execute the Bank’s VB strategy; ensuring that the different delivery channels are available and accessible to the target segment
• To ensure that the proposition remains profitable through the entire life cycle and attain significant market dominance.

Key Responsibilities/Accountabilities

• Liaise with stakeholders at all levels within and outside the bank towards the successful implementation of the VB strategy
• End to end management of the proposition liaising with stakeholders in ensuring all the offerings ( pensions, Mutual funds, insurance, loans,  etc) are readily available, suitable for the target market and that the transaction channels are available and seamlessly accessible
• Liaise with all relevant stakeholders in ensuring the successful implementation  of marketing, sales and activation plans,
• Closely monitor performance, appraise market acceptance, use feedback to initiate modification or enhancements
• Develop MIS reports for portfolio analysis to assist management in decision making and optimisation of the proposition
• Liaise regularly with branch staff, Agents and all stake holders  channels to ensure smooth product sales and customer management
• Develop and manage the behavioural scoring model parameters for the VB loan offerings
• Manage loan books to minimize losses using approved credit risk  parameters to hedge credit risk
• Ensure continued adherence to governance and compliance in line with regulatory and bank policy
• Carry out periodic market survey to ascertain how competitor’s offering or market changes is impacting on the proposition

Preferred Qualifications and Experience

• Minimum of First degree  (Experience in product & management,  and retail banking would be an added advantage)
• Minimum of 6 years experience

Knowledge/Technical Skills/Expertise:

• Project Management
• Budgeting & Reporting
• Customer Insight Analytics
• MS Office Suites (Visio, Word,Excel, PPT & Project).