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  • Posted: Jan 14, 2019
    Deadline: Not specified
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    ARNERGY is a distributed utility technology company that leverage Internet of Things (IoT) to deploy affordable, reliable distributed solar energy solutions to rural and urban consumers and SMEs across Nigeria on a monthly subscription model. We custom design solar energy systems for commercial and residential clients using tried and tested, intelligent s...
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    Customer Operations Engineer

    Resumption Date: Q1, 2019

    Responsibilities

    • 99.99% energy reliability to customers.
    • Ensuring incidents and faults are resolved within service level metrics.
    • Educating customers on energy reliability, energy efficiency & value add.
    • Professional preventive and corrective maintenance on schedule.
    • Be professional & properly represent the brand at every maintenance interactions with customers within assigned cluster ensuring high customer perceived value.

    Required Knowledge, Skills, and Abilities

    • In-depth understanding of electrical circuit design and analysis.
    • Extensive experience of electrical panels, electrical & power conversion systems.
    • In-depth experience of electrical wiring for commercial and residential facilities.
    • Intermediate to expert level skills in Computer Aided Design (CAD) tools.
    • Prior mission critical, fault management, problem management,disaster recovery process, customer support, operation and maintenance.
    • Ability to engage in intelligent and technical, energy & power conversations.
    • Excellent communication, customer facing and reporting skills.
    • Driving experience with valid Driver's license.
    • Minimum of Distinction / 2.1 in HND/BSC in Electrical Engineering

    What we'll Provide

    • A competitive pay plus performance bonus, health insurance & career development.
    • A dynamic, innovative, enabling work environment that stimulate creativity.
    • An opportunity to work with the brightest mind in the industry.
    • A chance to be part of the team that will build Nigeria and Africa's future.

    Method of Application

    Interested and qualified? Go to Arnergy Solar Limited on careers.arnergy.com to apply

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