Head, IT Programme Manager at First Bank

Ref No: 1800002O
Location: Lagos
Schedule: Regular
Shift: Standard
Job Type: Full-time

Description

• Conduct feasibility studies and confirm results with business units to facilitate decision making
• Prioritize and approve projects
• Work with EA office to estimate the impact of new or modified services in terms of cost, capacity, contingency, infrastructure and resources
• Consult with EA and IT leadership to ensure strategic alignment of project portfolio with business strategy and objectives
• Manage the scope change process and issue identification/resolution with all stakeholders
• Identify and anticipate risks and issues.  Facilitate resolution, mitigation, and appropriate escalation to senior management and across business units
• Manage project risk and change management
• Lead assessment of inter-project dependencies and gauge the financial impact and risk of the project
• Define project quality standards and ensure compliance
• Define project performance standards and provide feedback for project team members
• Monitor and communicate status to senior leadership. Communicate and incorporate feedback from customers.
• Facilitate measurement and reporting of value achieved and business benefits realized through programs and projects
• Supervise project managers responsible for delivery of the constituent workstreams within programs
• Coordinate and control business relationship managers to ensure identification and capture of business demand including analysis and prioritization of business requirements
• Work with business unit & Business Relationship Managers to prioritise the portfolio of projects
• Coordinate review of the demand pipeline and the progress of new projects with business sponsors
• Coordinate effort to translate business requirements into design specifications
• Lead effort to Identify and resolve gaps between new and existing business processes and applications
• Ensure guidelines and procedures for the development of the IT service catalogue are aligned to business needs to ensure that all business requirements are addressed
• Evaluate, authorize and monitor the release of solutions and services, based on criteria defined during business analysis
• Lead effort to review and ensure that requirements and processes meet established quality standards
• Lead the identification, assessment and communication of impacts/ risks which may arise during the development and implementation of solutions and services
• Provide key inputs on the strategic plans of the various business units and how these can be integrated into the IT strategy and initiatives roadmap
• Review performance reports to identify opportunity for improvement
• Create and deliver project status reports

Qualifications
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline
• Masters, MBA or a recognized professional certification will be an added advantage

Experience:

• 4+ years of experience in managing relationships with internal business customers
• 6+ years of programme management experience
• 5+ years of management experience with 2+ years in a senior management role