IT Support Intern at Ventoven

Our team is growing and we are looking for a vibrant, reliable and skilled candidate to take up the role of IT Support Intern at Ventoven Ltd. He/She will be responsible for providing support on the technology functions and infrastructure of the Company on a day-to-day basis. He/She will support the IT Specialist in the training of employees and consultation on IT-related issues.

Other duties will include;

• Carry out routine first line user support for all client companies
• Supporting the IT Specialist in the effective provisioning, installation/configuration, operation, and maintenance of computer software and hardware
• Conduct minor hardware repairs
• Conduct technical research to ensure continued innovation in IT support services
• Ensures the use of system hardware, operating systems, software systems, and related procedures adhere to organisational policies
• Support in performing daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media/ recovery disks
• Assist the IT Specialist in carrying out daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
• Creates, changes, and deletes user accounts per request – Network administration tasks
• Keep tab on and ensure timely renewal of licenses
• Management of company's website
• Management of all companies G-suite application and licenses
• Administration and user set up on Odoo ERP

Education/Certifications:

• A bachelor's degree from a reputable tertiary institution.

Experience:

• A minimum of one (1) year cognate experience in Software & Hardware administration
• Knowledge of G-suite application will be an added advantage
• Knowledge of Odoo ERP will be an added advantage

Knowledge, Skills and Abilities:

• Data and Information Management skills
• Good work ethics
• Excellent customer service
• Report writing skills
• Deeply self motivated
• Passionate & Energetic