Administrative Assistant at Azarai

Location: Ikeja, Lagos

Job Description

• We are looking for an administrative assistant at our head office. There is one position open.
• The successful candidates will be very organized, good at following written procedures, has excellent email and phone etiquette and can co-ordinate with several different colleagues and vendors to ensure that tasks get completed.

Tasks

• Manage stock transfer from head office to store locations
• Receive and correctly tag incoming inventory
• Handle procurement requests
• Manage petty cash expenses
• Follow up and manage a number of admin tasks including procurement and maintenance requests
• Document handling and filing
• Primary workshop liaison for all customer repairs and special orders
• Interface with various vendors and suppliers
• Enter invoices into our accounting software
• Follow up with customers about their repairs and special orders
• Schedule meetings and respond to emails

Training:

• Training is extremely rigorous and covers a curriculum that stretches from elocution and diction to technical jewelry knowledge to conflict resolution and customer service training.
• We give you all the tools you need to be successful in the role to ensure excellent service levels for our customers

Working Hours:

• Monday to Friday: 9am to 5pm.
• Saturday: 10am to 3pm on alternating Saturdays.

Requirements
Qualifications:

• Minimum of a Bachelor's degree from a reputable university
• Excellent spoken and written English. You will be administered a diction test
• Recent graduates who have just completed NYSC preferred
• Female between 23 and 28 preferred

Skills:

• Ability to speak a major Nigerian language is a plus (Igbo, Yoruba, Hausa)
• Excellent organisational and time management skills
• You need to be comfortable dealing with well-educated and affluent customers
• Product knowledge
• Calm disposition and ability to work under pressure
• Excellent diction and ability to give written instructions and information clearly and concisely
• Excellent phone and email etiquette
• Ability to quickly use new technology. You need to be tech-savvy to thrive in this role
• Commitment to customer satisfaction
• Ability to multi-task
• Good problem-solving skills