Customer Care Officers - CCO at Whytecleon

Responsibilities:

• Attend to customers enquires promptly and efficiently.
• Issue banker’s signature confirmation and reference letter as required.
• Refer customers request beyond his/her limit to appropriate authority.
• Process internet banking services and e-product request.
• Perform other duties as assigned by the Business Service Manager.

Essentials Skills:

• Good customer service skills
• Good relations skills Good problem solving skills
• Good documentation and record keeping
• Good reading and listening skills Good dress sense

Desirable Skills:

• Educational Qualification HND Graduate only (Minimum Lower Credit)
• Age: Not more than 27 years’
• Experience in the banking industry will be an added advantage