Client Service Representative at Owens and Xley

Functions of the Role

• Assist clients in making decisions for design and aesthetic selections
• Create and communicate design concepts of projects to clients
• Prepare and communicate project plan to clients
• Assist in preparing project reports and other relevant documents
• Meet with clients and communicate the company’s service offerings to the clients
• Respond to enquiries (mails and calls) from clients
• Manage the company’s website
• Compile and update product catalogue
• Update the company’s social media page
• Send and update newsletters
• Generate new ideas through an observation and study of industry trends and practices
• Keep and update clients’ database

Requirements

• B.Sc. in any related field
• Experience in a design or architectural organisation will be an advantage
• 2-3 years experience in a customer service role or customer facing environment
• Must be female
• Must reside in Abuja.